Hello Everyone!!!!! Welcome to Archstuff, here I always posting about Architecture related things for learning. So in the last article I've told you about the only 7-star hotel in the world, but is there 7 star rating available for hotels?? I don't think because the rating is available only up to 5-star, but everyone heard about the Burj Al Arab most luxurious 7-star hotel in the world. But if go through the star ratings of the hotels the ratings are available only up to 5-star. But if the hotel have the best services than 5-star rating hotel then it can be rated above 5-star, but its not true Burj Al Arab also 5-star hotel not the 7-star hotel, but before reading about Burj Al Arab first learn about hotels rating system.
In the age of social media, all our decisions are based on ratings and user opinions. but the hotel industry is among the few businesses that has always used ratings to help patrons make their decisions. Now we’re all aware of the star ratings, and some of us even know a thing or two about how these ratings work. But we seldom see how much attention ratings pay to the minutest of details. Here are five things you probably never knew about star ratings and surely they will make you proud of the benchmarks the hospitality industry pursues!
1. The 800+ Point Checklist. While star rating criteria differ across the world, A common checklist with over 800 points largely determines what star rating a hotel property manages to attain. This checklist consists of points to do with the property itself : the facilities, adherence to local laws, and most importantly, customer service.
2. Customer Service First. Over 70% of the factors that determine a hotel’s rating are related to quality in customer service. Surprisingly, most people believe that ; it’s the property that matters more to a rating. However, in hospitality industry, customer service is what comes first .
3. Bathrooms Matter. 5 star hotels are typically associated with luxury and rightly so. But what is surprising is that the one of the biggest indicators of luxury is the number of bathroom fixtures. 5 star hotels must have at least 5 bathroom fixtures. These generally include two sinks, a bath, a standalone shower and a toilet. Many hotels even add bidets and climate control to go the extra distance in building glamorous bathrooms!
4. News is Critical. Not many people know of this, but a newspaper can make or break hotel rating aspirations. While 3 star hotels need to at least have a reading stand with newspapers for guests to read, 4 star hotels must deliver a daily newspaper to all guest rooms. But to be able to get to a 5 star rating, hotels must offer a minimum of two choices of international newspapers and one local newspaper to each guest.
5. Because Swimming Induces Thirst, this is one of those really lofty standards. 5 star hotels are mandated to have a swimming pool equipped with poolside service on their premises. The poolside service must also provide complimentary refreshments to guests for every 90 minutes spent at the pool. So if a guest spends three hours at the pool, failing to offer refreshments twice could jeopardize a hotel's rating.
While most guests who stay at star hotels tend not to notice most of the intricacies of hotel ratings, hotels work tirelessly to exceed the high benchmarks set for them. At Jindal School of Hotel Management, they groom aspiring hospitality professionals to understand the customer service values that define the hospitality industry and imbue these values in them to create industry leaders. A practical teaching pedagogy and world class facilities mean that students learn the practical aspects of working in a hotel and are ‘customer service’ ready from day one. If you like to read more such articles; do subscribe to our blog and receive interesting Architectural information.
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